Privacy Policy
Last Updated: January 1, 2025 | HYDEL IMPEX PVT LTD, Chennai, India
1. Information We Collect
When you submit a Request for Quotation (RFQ), contact enquiry, or technical support request through our website, we collect your business contact details including: your name, company name, corporate email address, telephone number, geographic location, and specific hydraulic product requirements.
2. Purpose & Use of Data
The information collected is used solely for industrial B2B commercial operations:
- Preparing accurate technical and commercial quotations.
- Providing engineering consultation, sizing assistance, and product schematics.
- Processing purchase orders, dispatch notifications, and invoicing.
- Communicating maintenance advisories or catalog updates directly related to your equipment.
3. Zero Third-Party Data Selling
HYDEL IMPEX PVT LTD respects industrial client confidentiality. We do not sell, rent, trade, or disclose your corporate information or RFQ specifications to third-party marketing agencies under any circumstances.
4. Data Security
All customer communications, inquiries, and technical drawings are stored securely within our enterprise database infrastructure. Administrative access is restricted to authorized personnel via encrypted authentication tokens.
5. Contact Us Regarding Your Data
If you wish to review, update, or request deletion of your contact records from our sales database, please email info@hydelimpex.com or write to:
Attn: Data Protection Officer
74 A, 1st Floor, Tinny Sector North Phase, Thiru Vi Ka Industrial Estate,
Ekkattuthangal, Chennai, Tamil Nadu - 600032, India